In restoration, the first qualified response often wins the job—and delays can mean more damage, a larger loss, and harder billing. We build AI systems that support loss intake around the clock, collect structured details, escalate emergencies to your on-call crew, and keep documentation complete so work can move with less back-and-forth. Licensed people stay in charge of anything involving insurance.
Restoration lives and dies on two clocks: how fast you respond, and how completely you document. Miss either and you lose the job or the payment — sometimes both.
A pipe fails or a fire hits overnight. If the call goes to voicemail, the property owner calls the next company — and the water keeps spreading either way.
Water, fire, and mold need different responses. Without structured intake, the wrong crew or the wrong equipment rolls, and response time slips.
Missing photos, moisture readings, or drying logs mean a bill that bounces or sits for weeks. The work is done; the money is stuck in incomplete paperwork.
Plumbers, property managers, and adjusters drive your best work — but nobody's tracking who sends what, so the relationships that matter don't get nurtured.
Representative examples — shaped around your loss types, rules, and tools. We start with the leak costing you the most. You approve the rules; emergencies and anything outside them escalate to a human.
Answers or immediately texts back around the clock, captures the loss details, and categorizes it — water, fire, smoke, mold — plus severity, source, and access, so the right response is set from the first minute.
True emergencies escalate straight to your on-call responder — automation never sits between a spreading loss and a human.Routes emergencies to the right on-call crew with the details and location, and hands off a clean dispatch — cutting the time from call to crew-on-site while the damage is still growing.
Your team makes the response and crew calls.Prompts the crew for the photos, moisture readings, and notes that need to exist, and keeps them attached to the right job — so documentation is complete before it becomes a billing problem.
Tracks equipment placement and drying logs across the job so daily readings and monitoring are recorded consistently — no clipboards lost on a truck.
Assembles job documentation and estimates from your pricing and keeps the billing package moving — so complete files go out faster and payment cycles shrink.
Coverage and insurer communication stay with your licensed people — the system organizes, it doesn't adjudicate.See response time, booked-loss rate, time-to-dispatch, documentation completeness, billing cycle time, and which referral sources actually drive work — in one live view.
Where a tool offers an API and you grant access, we integrate directly. Where it doesn't, we bridge it or run alongside it. We'll confirm exactly what's possible during Discovery.
Integrations are subject to each platform's API and your account access. We're independent and not affiliated with these vendors — logos and names belong to their owners.
You define categorization and escalation rules — and licensed people stay in charge of anything involving insurance.
For most restoration companies we start at the loss intake, because that's where jobs and response time are won or lost. A typical first build captures losses around the clock, categorizes them by your rules, escalates emergencies to your on-call crew, and hands off a clean, documented dispatch. From there we add drying-log tracking, documentation completeness, billing acceleration, and referral-source reporting.
Illustrative example and targets — actual scope depends on your loss types, coverage area, and after-hours model. We map the real numbers with you on the call.
Which we target first depends on where you're leaking — we set a baseline on the call so you can see the movement, not a generic industry benchmark.
We spend a day on how your company really runs — loss intake, escalation, dispatch, documentation, billing — and leave you a ranked plan of the highest-impact fixes and what they're worth.
We build and deploy the first systems, wire them into your tools, train your team, and document everything so it's yours.
We keep tuning the categorization and escalation rules, add automations, and make sure the numbers keep moving the right way.
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Yes. The system can provide around-the-clock answering or immediate text-back, collect structured loss details, and escalate safety-sensitive or urgent situations to your on-call person according to the rules you approve.
By your rules. Intake captures the loss type — water, fire, smoke, mold — plus severity, source, and access, and routes it to the right response path and crew. The system follows your categorization rules, not its own judgment.
Yes. Emergency decisions remain human. The system captures and categorizes the loss, then escalates it to your designated on-call responder. Automation supports intake and the dispatch handoff; your people make the response calls.
Yes — this is a core win. It prompts for and organizes photos, moisture and drying logs, equipment placement, and job notes so documentation is complete and attached to the right job, which is what keeps billing moving. It organizes documentation; it does not make coverage decisions or represent you with an insurer — those stay with your licensed people.
Often yes. We integrate with restoration and estimating tools that expose an API — DASH, Encircle, CompanyCam, QuickBooks and others, and can work alongside Xactimate — subject to your account access. Where a direct integration isn't available, we bridge it or run alongside it. We're independent and not affiliated with these vendors.
Yes. It tracks which plumbers, property managers, adjusters, and agents send you work, so you can see which relationships actually drive booked losses and nurture them.
Yes. You approve the message templates, the categorization and escalation rules, and what the system is allowed to say. Nothing goes out that you haven't signed off on.
It defaults to a human. When a loss or request falls outside its rules, it captures the details and escalates to your team rather than guessing.
A quick, no-pressure call to find the leak costing your company the most — and whether it's realistically fixable with AI.
Who it's for: owner-run restoration & remediation companies tired of losing overnight losses and chasing incomplete billing files. No prep, no slideshow, no obligation — just 15 focused minutes.