When a pipe bursts, the customer calls three plumbers and books the first one who picks up. Miss that call and the job — and the water damage clock — belongs to someone else. We build AI systems that answer, triage emergency from routine by your rules, get the job booked and dispatched, and chase the invoice so you get paid faster. You stay in control of pricing and what counts as an emergency.
The jobs are urgent and the caller is already dialing your competitors. The leaks aren't in demand — they're in the seconds after the phone rings and the days after the work is done.
Burst pipes and sewage backups don't wait for business hours. A missed after-hours call is a flooded basement booked by the next plumber on the list.
Without triage, a slow drain and a gushing main get the same panicked response — so real emergencies wait while routine calls burn your on-call tech's night.
Who's closest, who's qualified, who's free? Wrong answers mean windshield time, callbacks, and a tech showing up without the right parts.
The work's done but the invoice went out late and nobody followed up. Cash you've already earned is stuck in a pile on the office desk.
Representative examples — shaped around your service area, rules, and tools. We start with the leak costing you the most. You approve the rules; anything outside them escalates to a human.
Inbound calls are qualified against your severity rules—burst pipe, no water, sewage, and gas-smell reports can be flagged for immediate human escalation while routine work moves toward the schedule.
Emergencies and safety calls route straight to your on-call person, not automation.Confirms the address is in your area, captures the job type and equipment, and gathers photos before a truck rolls — so techs arrive with the right parts and you're not driving to jobs you can't take.
Matches the job to the closest, qualified, available tech and slots it into the right window — cutting drive time and the "who's taking this one?" scramble.
Your dispatcher keeps final say on assignments.Automatic “on the way” texts and arrival windows reduce “where’s my plumber?” calls, while consistent estimate follow-up keeps more open quotes from going cold.
Invoices go out clean and get chased automatically until they're paid — shrinking your billing cycle — while membership and recurring-service customers get reminded when they're due.
See which channels bring emergencies vs. tire-kickers, what each lead source actually costs, and which job types and techs make money — live, not months later.
Where a tool offers an API and you grant access, we integrate directly. Where it doesn't, we bridge it or run alongside it. We'll confirm exactly what's possible during Discovery.
Integrations are subject to each platform's API and your account access. We're independent and not affiliated with these vendors — logos and names belong to their owners.
You define what counts as an emergency, who it escalates to, and every message the system is allowed to send.
For most plumbing shops we start at the phones, because that's where the urgent money leaks. A typical first build answers or texts back eligible missed calls in seconds, triages emergency vs. routine against your rules, routes emergencies to your on-call person, books routine work, and drops everything onto a live dispatch board. From there we add invoice follow-up, memberships, and the profitability dashboard.
Illustrative example and targets — actual scope depends on your call volume, service area, and after-hours model. We map the real numbers with you on the call.
Which we target first depends on where you're leaking — we set a baseline on the call so you can see the movement, not a generic industry benchmark.
We spend a day on how your shop really runs — call flow, triage, dispatch, billing — and leave you a ranked plan of the highest-impact fixes and what they're worth.
We build and deploy the first systems, wire them into your tools, train your office, and document everything so it's yours.
We keep tuning the triage rules, add automations, and make sure the numbers keep moving the right way.
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You define the severity rules. A burst pipe, no water, sewage backup, or gas smell can be flagged as an emergency and routed straight to your on-call person; a slow drain or a faucet install is handled as routine and booked. The system follows your rules, not its own judgment.
No. It handles the repetitive first touch — catching calls, triaging by your rules, and booking routine work — and hands the rest to your team. Your dispatcher keeps final say on assignments and priorities.
Usually yes — we route around your current number so you keep it. Exact setup depends on your carrier, which we confirm during Discovery.
After-hours emergencies route to your on-call person per your rules. Routine after-hours requests get an immediate text-back and are booked for the next available window instead of lost to voicemail.
Often yes. We integrate with field-service and accounting tools that expose an API — ServiceTitan, Housecall Pro, Jobber, ServiceM8, QuickBooks and others — subject to your account access. Where a direct integration isn't available, we bridge it or run alongside it. We're independent and not affiliated with these vendors.
Yes. Automated invoice follow-up to shorten your billing cycle is a common early win, alongside estimate follow-up and membership renewals.
Yes. You approve the message templates, the triage and pricing rules, and what the system is allowed to say. Nothing goes out that you haven't signed off on.
It defaults to a human. When a call or request falls outside its rules, it captures the details and hands off to your team rather than guessing.
A quick, no-pressure call to find the leak costing your shop the most — and whether it's realistically fixable with AI.
Who it's for: owner-run plumbing shops tired of losing urgent jobs to missed calls and chasing paper invoices. No prep, no slideshow, no obligation — just 15 focused minutes.